Overview
The Bolt Mobile device (ID TECH VP3300) is a mobile payment reader that allows you to accept magnetic stripe (MSR) and chip (EMV) payments anywhere from your mobile application.
The Bolt Mobile device (ID TECH VP3300) is a mobile payment reader that allows you to accept magnetic stripe (MSR) and chip (EMV) payments anywhere from your mobile application.
Support for NFC is coming soon.
The ID TECH VP3300 is only available for merchants processing on the First Data Rapid Connect platform.
The Bolt Mobile device connects to your mobile app which integrates the Bolt Mobile SDKs to securely accept payments.
This guide provides information for setting up, using, and troubleshooting your device.
Supported Operating Systems | iOS and Android |
Battery | Rechargeable lithium ion battery |
Charging Type | Micro USB |
Dimensions | 2.52 in (64 mm) x 1.93 in (49 mm) x 0.75 in (19 mm) |
Setting up your Bolt Mobile device is easy; just charge the device then pair it with your mobile app running on your phone or tablet.
The device ships partially-charged and should be fully-charged before use. To charge the device, connect the micro USB cable to a powered USB port or AC adapter. Charging times can vary based on the power output of the USB port, however, the device recharges fully in approximately 4-6 hours.
The bottom LED on the rear of the device indicates the battery status.
Once the device is charged and ready for use, do the following to pair it with your mobile app running on your phone or tablet:
You should not use your phone or tablet's Bluetooth menu to attempt to pair the device. Instead, pair the device from your application's device or pairing menu as described in the following procedure.
The exact procedure for pairing your device depends on the design of your mobile payment app. The following steps provide a general overview of the process.
If you are unable to pair the device with your phone or tablet, ensure that your phone or tablet does not have any active Bluetooth connections, and that no devices (for example, headphones) are connected to the auxiliary jack or Lightning port.
The Bolt Mobile device communicates with your mobile payment application using Bluetooth. When your application initiates a payment request to the device, you or the cardholder can insert or swipe a card to make a payment.
When inserting or swiping a card, the front of the card should face away from you.
The following topics provide information for troubleshooting your Bolt Mobile device.
Three LEDs on the rear of the device indicate various statuses.
If you are unable to pair the device with your app, ensure that your phone or tablet does not have any active Bluetooth connections, and that no devices (for example, headphones) are connected to the auxiliary jack or Lightning port.
Additionally, ensure that you are attempting to pair the device from the app, not from your phone or tablet's Bluetooth menu.
If you have multiple devices in use, you might need to determine which device you are trying to pair with your app. When attempting to pair with the device, it broadcasts as "IDTECH-VP3300-#####" where ##### is the last five digits of the serial number located on a label on the bottom of the device.
To extend battery life, the device enters standby mode after 20 seconds of inactivity. To wake the device, press the power button on the side of the device. You should not need to pair the device with your phone or tablet; it should reconnect automatically in approximately 15 to 30 seconds.