Once you receive your Bolt P2PE terminal, you’ll have the tools to integrate seamlessly to simple payment processing protected by superior security solutions including PCI-validated point-to-point encryption (P2PE) and our patented tokenization and EMV technology, all working to reduce your PCI audit scope.
Bolt P2PE communicates directly with a variety of software applications to initiate and complete payments via swipe, dip, keyed entry, or NFC (for example, Apple Pay). This integration means we can easily communicate system updates without hassle.
With Bolt P2PE, you also have access to our powerful transaction management portal, CardPointe. Log in at cardpointe.com or download the app (available for iOS and Android).
Unboxing and Setting up your Device
The following topics provide information for unboxing and setting up an iSC Touch 250 or iPP320/350 device. for information on unboxing and setting up an iSMP4 device, see the iSMP4 support page.
What’s Inside the Box
- Bolt P2PE Terminal
- Ingenico Multipoint Interface Cable
- Ingenico Power Supply Adapter
- Stylus (only for iSC Touch models)
Connecting the Device
- Once your equipment is unboxed, plug the power supply connector into the jack on the Multipoint Interface Cable.
- Connect the Multipoint Interface Cable into the Multipoint Port on the back of the Bolt P2PE device.
- Connect the other end of the Multipoint Interface Cable to an ethernet port (POS, PC, modem, etc.).
- Plug the power supply adapter into an available power outlet.
- Once power is supplied to the the Bolt P2PE device, an initiation process begins.
- Once the device has successfully established its IP Address, it will attempt to call the Bolt service.
- If the connection is successful, the Bolt P2PE device displays Bolted.
- If the connection is unsuccessful, the device displays Unbolted, at which point you can contact us for troubleshooting.
- Once Bolted, the device is ready for use. The device may be left on indefinitely or may be disconnected from power as necessary.
Restarting the Device
- To restart, press [clear] and [-] simultaneously.
- Alternatively, disconnect and reconnect the power supply to power cycle the device.
In the event that you are using a Bolt device in a highly restricted network environment, you may need to whitelist traffic between the Bolt terminal and CardConnect. This is a task that your network administrator should be familiar with handling by following the information listed in this section.
To ensure proper connection to the CardConnect test and production Gateway servers, please refer to the Bolt Network Whitelisting Guidelines:
DHCP and Static IP Configuration
Bolt terminals are configured for Dynamic Host Configuration Protocol (DHCP) by default. If a facility is unable to support DHCP, terminals can be manually configured with a static IP address. If a valid static IP configuration is set during terminal boot/start, the terminal uses the static properties for interaction with the POS through Bolt. Otherwise, it uses DHCP.
This capability is only available on iSC Touch 250 Bolt terminals connected via Ethernet. Terminals must be upgraded to at least firmware version 1.6.1 (1060101) in order to support a static IP configuration. Support for iPP320 Bolt terminals will be available soon.
The "Ethernet Properties" menu provides a selection for DHCP or Static. If Static is selected, the following configuration properties are made available:
- IP Address
- Press the yellow [<Clear] button to toggle between DHCP and STATIC.
- Once Protocol is set to "STATIC," press the green [Enter] button to EDIT the Static IP Settings.
- Press [+] to hover between the various cells.
- Enter values within each using the numeric keypad.
- Use the yellow [<Clear] button to backspace within a particular cell.
- When finished, press the green [Enter] button to save.
- Press [x Cancel] to go back, or press [Enter] to continue with a required terminal reset if changes were made.