CardPointe Hosted Payment Page (HPP) is a secure, online checkout page for businesses with online stores that are in need of simple eCommerce functionality. It includes a Pay/Buy button and a Donate button to make secure, PCI-compliant payments.
The CardPointe HPP is directly integrated with the CardConnect Gateway and is a standard, complimentary feature of the CardPointe platform.
The CardPointe HPP comes with editable design options to customize your online checkout pages to match your business’ branding.
Add custom fields to the payment page
Create a customized Pay button (Pay Now, Buy Now, and Donate buttons)
Include reCAPTCHA Verification, which verifies that the consumer is a human and not a bot when completing the payment form.
Customize a payment confirmation page and receipt.
Define advanced settings, such as:
Maximum number of declined payments
Minimum payment amount
Maximum payment amount
Please note that these terms and conditions for the CardPointe Hosted Payment Page do not apply to our Enterprise-Level (ERP) merchants. For ERP use of the HPP, please contact your account manager directly.
Why Use the CardPointe HPP?
Reduced PCI-DSS scope Sensitive payment data will never reside in your system, thus reducing your PCI scope.
Access to CardPointe’s Advanced Security Features Access includes tokenization and double-encryption of credentials. Our customer login feature allows consumers to enter payment information and have a token stored on their profile, which can be used for future payments.
Once you receive CardPointe HPP access, you can begin customizing your HPP page. Each tab at the top opens a module for customizing your HPP.
Upon logging into CardPointe HPP, you design your HPP to mimic your company's branding for a truly unique shopping experience for your customers. The Design tab allows you to customize your customer-facing pages as well as customize your CSS. Each tab at the top opens the design module for that page.
Payment Page This page displays to your customers when they are ready to input their payment information.
Payment Approved: The page the customer sees when their payment is approved.
Payment Declined: The page the customer sees when their payment is declined.
Email Receipt The receipt that is emailed to the customer.
Custom CSS This module allows you to implement your own CSS design for your site.
Each page in the Design tab (Payment Page, Confirmation Pages, and Email Receipts) can be modified by dragging and dropping elements. You can pull elements from the left pane (in dark blue) and drop them anywhere you like on the page, as well move existing elements around on the page.
Select a page to work on.
Drag and drop Elements, Fields and Optional Input Fields from the left pane onto your page. Re-order those elements on the by dragging and dropping. To drag and drop:
Click and hold the element you want to move.
Drag the element to the desired location.
Let go of the mouse. The element drops.
To add columns:
Click the columns dropdown.
Select a number.
To delete items, click the red trashcan icon.
To update the background or the text style, click the Design Settings button (upper right hand corner of the screen). The design window opens.
To change the color of the text or the background, click the square next to the label and choose a color from the color picker.
To select a new font or font size, make a selection from the dropdown.
To see what your page will look to customers, click the Preview button in the right hand corner.
Once you are satisfied, click Save. Click Save All to save all of your pages.
Build Your Link
The Connect tab page provides the links you need to integrate your HPP into your site. The options include:
Full Payment Form URL and iFrame which directs to a full payment page.
Mini Payment Form URL and iFrame which directs to an abbreviated payment form that includes amount, name on card, card number, expiration date and CVV code.
You can also customize the link and pay buttons to be unique for a particular monetary amount, invoice number or customer number.
Customize your link and pay buttons
To build your payment link and pay buttons:
Click the 'Build your link and pay buttons' button.
For each Pay Button:
Click Customize Button to change the text, color and hover options.
Once you are satisfied, click Save. The button on the screen displays your changes.
Copy the URLs you need from this page and integrate them into your site.
The Auto Notifications section allows you to enable email receipts to be automatically sent to your customers for each transaction. To enable this function, simply click the check mark next to Always send to customers.
The following fields are available for customization:
'From' Email Name: Name that the email will appear from
'From' Email Address: Email address that the email will appear from
'To' Email Address: Email address that will receive each email notification per each transaction
Return to Website: This adds a ‘Return to Homepage’ button to your confirmation page
Webhook URL (optional): Provides other applications with real-time information (approved payments only) from your HPP.
Example: You can use a webhook URL to send payment details to your account software (if it supports webhooks)
Add and Manage Users
The Users tab contains a list of all HPP users for your account, including their username, first and last name, email address and access level (L=Limited User or S=Super User). Only Super Users have access to the Users tab.
Limited User vs. Super User
The main difference between a Limited User and a Super User is that Limited Users do not have access to the Users tab and cannot create or manage HPP users. Super Users dictate if a Limited User has access to the Setup, Design, and Connect tabs. When creating a Limited User, check the box next to the tab you would like an individual to have access to.
Create an HPP User
Click the Add User button.
Enter the new user's information.
Select a Permission. If selecting a Limited User, check the tabs that you would like the user to have access to.
Edit a User
You can edit a particular user from the Users tab clicking the pencil icon or delete a user via the trash can icon.
To view your transaction history, navigate to the Transactions tab, which is available to Super Users and Limited Users. Here, you will see a table of all of your transactions. To void or refund a transaction, click the pencil icon, which will prompt a popup box to appear. This popup box has a Void and Refund button and also includes transaction details, such as order number, total, date, status, location, etc.
You can determine the order in which the transactions appear. For each column (ID #, Items, First Name, Last Name, Address, Total, Date and Location), you can select whether the data displays in ascending or descending order by clicking the header.
Searching for Transactions
To search for a particular transaction, use the search bar and enter any qualifying information about the transaction. You can also filter transactions based on dates using the Filter by Date block.
To export transactions, for bookkeeping purposes or general reporting, click Export to CSV button. An Excel spreadsheet with records of each transaction will download.
Please direct all HPP support-related inquiries to our CardPointe Support team. The CardPointe team can be reached by email at email@example.com or by phone at 877.828.0720 > option 1 > option 1.
Have questions about our Hosted Payment Page solution? We have answers! Select a question below for more information.
What is a hosted payment page?
A hosted payments page (HPP) is a secure checkout page that captures payment information from a merchant’s customers. It often includes a 'Pay/Buy' button or a 'Donate' button that allows users to make payments to the merchant.
Why do I need a HPP?
If you would like to accept payments online, our HPP could be the solution for you. The HPP is a simple, customizable page for your customers to enter their payment information.
CardConnect's HPP has the following benefits:
Your pay page integrates directly with your current website
You can integrate the payment button with your invoicing or accounting system
You can accept payments from a mobile device (i.e. mobile phone or tablet)
Using a third party gateway, like CardConnect, to host your payments page lowers the potential for fraud, maintains PCI compliance, and reduces your exposure for PCI requirements.
What payment types are accepted?
The CardPointe HPP accepts credit cards and eChecks.
Do I need a programmer to implement CardPointe HPP?
Not at all! Rather than receiving a long, technical document to hand-off to a programmer to develop, CardPointe HPP's design engine allows you to design an online, custom pay page in minutes. You can easily upload your logo, choose colors, fonts, layout and add custom fields -- all without a programmer.
First, you'll need to let us know that you're interested in using the HPP. You can contact us by filling out this form.
From there, we will send you the information you need to setup your HPP. Full details for setting up and customizing your own page can be found in the complete guide, CardPointe HPP.
How do I make changes to the HPP once it is set up?
Simply contact CardPointe Support (firstname.lastname@example.org | 877.828.0720 opt 1 > opt 1) to make any desired changes.
Are transactions processed by the HPP accounted for in CardPointe?
Yes, transactional date from CardPointe HPP is included in the CardPointe Platform -- with up to 10 custom fields that assist you in reporting and reconciliation.
How do I connect the HPP to my website or invoicing system?
When you save your design and custom payment buttons, the HTML code for you HPP is displayed. Simply paste the HTML code into your website and the insert the payment button code on your invoices.
What are some examples of custom fields I can add to a form?
By simply dragging pre-configured fields to your Hosted Payment Page, you can add:
Line item (SKU) information
We also have a drop-down form builder, so you may add options for billing or service locations. For example, you can add and track payments by store locations, a region or by the name of a service provider. These custom fields are sent directly into CardPointe.
Does the HPP work on mobile devices?
Yes! CardPointe HPP is a mobile responsive form, meaning the page automatically adjusts if the customer is using a phone or a tablet.
Notifications and web hooks - what are the options and how do I use them?
When a transaction occurs, CardPointe HPP can send an email to a user at your company which contains the details of the transaction. Web hooks allow the transaction data to feed other systems, such as your accounting or billing system, saving your staff time on data entry and improving reconciliation with CardPointe. Once a payment is received, email notifications are sent and web hooks can be triggered.
Can I pass my own custom fields into CardPointe HPP?
Yes. If you have custom data that you want to make sure is tied to a transaction, you can create hidden fields in CardPointe HPP, and those fields can then be “saved” with the payment made by the consumer. If you use our web hook service, which uses JSON, the hidden fields will be passed back with an approved transaction, so you can use them and correlate them to the payment that was just approved.
If I already have paid a programmer for my current HPP, why would I change to CardPointe HPP?
There are benefits of not having a programmer to design your payment page. For example, you can make changes quickly and directly to your HPP, saving you time and money. You have complete control over the look and feel of your HPP, and can change or update it at any time.
What is the cost of the HPP?
If you are a gateway customer of CardConnect, it is included in your monthly gateway fee.
What if I want to integrate CardPointe HPP into my enterprise systems (Oracle, SAP, etc.) or need functionality that may not exist in the current HPP?
Our preferred partner, CoreCommerce, offers a robust eCommerce solution that provides business owners with the ability to create and manage online stores — complete with custom features and dedicated customer support.
Reach out to CardPointe Support (email@example.com | 877.828.0720 opt 1 > opt 1) to learn more!