When you have questions or issues, CardConnect is there for you, you may call any one of our support numbers below for assistance! 

Phone Contacts

Merchant Solutions1.877.828.0720
ISV Partner Support1.484.581.7690

Navigating the IVR (Interactive Voice Response)

  • If you're in need of technical support for your Bolt device, say "CardPointe" or "Bolt".
  • If you need assistance with your non-integrated Clover device, say "Clover".
  • If you're in need of BluePay support, say "BluePay".
  • If you have a question about your statement, say "Statement Question" or "Fees".
  • If you need to update your bank account, business name or Tax ID, say "Bank Change" or "Name Change".


Before you call, please be sure to have the following prepared:

  • Merchant ID Number
  • Business Name
  • Device in hand if you're in need of troubleshooting

Phone Sheets